Elective / Advanced Course
Mediation Principles and Practices
A course in mediation, negotiation, conflict management, ethical practice, and culturally responsive facilitation.
Course Snapshot
Course Type
Elective / Advanced Course
Units
3 units
Format
Course, workshop, cohort, or professional training
May Support
Certificate completion / CE / professional development
Course Overview
Learning that connects knowledge to practice.
This course supports learners in developing practical mediation skills, including preparation, neutrality, confidentiality, agreement building, and documentation.
Course Topics
Understanding Mediation
Preparation and Intake
Facilitation and Neutrality
Agreement Building
Ethics and Confidentiality
Learning Outcomes
Participants build knowledge, reflection, and applied peacemaking capacity.
Explain mediation process and ethical responsibilities.
Practice active listening and neutral facilitation.
Support parties in identifying interests and options.
Document agreements and outcomes.
Apply mediation skills across diverse settings.
Certificate Pathways
This course may support one or more Academy certificates.
Next Step
Request information about this course.
CJC can help learners understand course availability, certificate fit, continuing education options, practicum requirements, and the right starting point.